FAQ
Online Ticketed events
Q:How do I purchase tickets on an Capital Motion website?
A:To purchase tickets, you can search for the event you want to attend, select the number of tickets you need, and complete the checkout process by entering your payment and contact information. Once your purchase is complete, you will receive a confirmation email with your tickets.
Q:Can I purchase tickets for multiple events at once?
A:No, you may buy many tickets at once by picking them for the same event and completing the checkout procedure all at once. Please do the same when purchasing another event ticket, as each ticket has a unique code generated for our purposes, which will be needed for further validation.
Q:What types of events can I buy tickets for on an online ticketing?
A:Online ticketing websites offer tickets for a wide range of events, including brunches, shows, dinner packages & sports viewing events.
Q:How do I receive my tickets after I purchase them?
A:You will receive an email with the receipt and details after purchasing your tickets. You can print your tickets at home or display them on your mobile device at the event door, along with your valid ID.
Q:Can I change or alter the dates of my ticket?
A:Unfortunately, we normally do not advocate altering the dates of your ticket because it is for a certain day event. Especially for multi-day events, we strongly advise thoroughly reviewing the event specifics before purchasing.
Q:What happens if I lose my tickets?
A:If you lose your tickets, you can typically contact us assistance. We will try to resend your tickets after verification and provide you with alternative options for accessing the event.
Q:Can I get a refund if I can no longer attend the event?
A:It depends on the refund policy. Please read the refund policy in our terms and condition before proceeding the purchase.
Q:Is it safe to purchase tickets on an online ticketing website?
A:As Capital Motion, we have years of expertise with successful selling online tickets for restaurant events, and we guarantee that you will receive precisely what you paid for.
Q:How do I contact customer support if I have questions or issues with my tickets?
A:Please contact us directly by call, whatsapp or emails us for instant assistance.
Q:Can I bring kids with me for the event?
A:Please check the event specifics for age restrictions before purchasing a ticket.
Q:How should I dress for the event?
A:Please verify the event specifics for each event's dress code before purchasing a ticket. The door policy strictly applies.
Q:Why is my payment getting denied?
A:Our payment systems accepts payment for all credit cards, incase payment getting denied multiple time please contact your bank for further assistance.
Q:What if I show up for the event late?
A:All of our events are strictly timed, and we ask that you be on time in order to fully enjoy the event. We cannot guarantee anything you missed or refund your payment.
Group Bookings
Q:What is the procedure for booking a group of more than 20 people?
A:If you have a group of more than 20 people, please contact us directly so that we can organize the table and give booking links as requested.
Private events
Q:How to book private party?
A:Please contact us via our events page so that we can organize an event with the best choices and price for you.
Career at Capital Motion
Q:How to apply for a job at Capital Motion?
A:Please visit the 'Apply for a Job' page, fill out the form with the necessary information, and check for the appropriate position you are looking for with your most recent CV and details. When your profile matches the requirements, we will contact you.
Q:Do I need to contact capital motion after applying?
A:No, our recruiting staff reviews all applications on a daily basis, and you will be contacted quickly if you meet the requirements.